Terms and Conditions

Welcome to the MRIPETCTSOURCE Terms and Conditions Page!

These terms and conditions outline the rules and regulations for the use of MRIPETCTSOURCE’s Website, located at www.medicalimagingsource.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.medicalimagingsource.com if you do not agree to all of the terms and conditions stated on this page.

Last Update: November 2024

Col 3:17

Website Terms and Conditions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing MRIPETCTSOURCE, you agreed to use cookies in agreement with the MRIPETCTSOURCE’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Intellectual Property

All content, including but not limited to images, media, text, and any other materials on this website, is the intellectual property of MRIPETCTSOURCE and is protected by copyright laws. Users are strictly prohibited from reproducing, distributing, or otherwise using any content from this site without the explicit written consent of MRIPETCTSOURCE.

Protection of Digital Assets

MRIPETCTSOURCE employs various measures to protect its digital assets. Any unauthorized use or reproduction of our digital content, including attempts to circumvent protective measures, may result in legal action.

User Contributions

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. MRIPETCTSOURCE does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of MRIPETCTSOURCE, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, MRIPETCTSOURCE shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

By submitting any content, including images, media, or text, to MRIPETCTSOURCE, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology.

MRIPETCTSOURCE reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant MRIPETCTSOURCE a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

License

Unless otherwise stated, MRIPETCTSOURCE and/or its licensors own the intellectual property rights for all material on MRIPETCTSOURCE. All intellectual property rights are reserved. You may access this from MRIPETCTSOURCE for your own personal use subjected to restrictions set in these terms and conditions.

You are expressly prohibited from engaging in the following actions:

1. Republishing any material from MRIPETCTSOURCE.
2. Selling, renting, or sub-licensing any material obtained from MRIPETCTSOURCE.
3. Reproducing, duplicating, or copying any material from MRIPETCTSOURCE.
4. Redistributing any content from MRIPETCTSOURCE.

• See our Content Licensing Terms below or Copyright Request Form for inquiries on specific media or projects.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of MRIPETCTSOURCE; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to MRIPETCTSOURCE. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of MRIPETCTSOURCE’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Privacy Policy: What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We collect specific user information to enhance communication via contact forms. This includes personal details such as full name, email address, and optionally, phone number and company name. Additionally, the content of your messages, along with your IP address and browser information, is automatically gathered to ensure a secure user experience. The primary purpose of collecting this data is to respond to inquiries, provide support, or address specific requests. We prioritize the security of your information, employing industry-standard measures to safeguard against unauthorized access. Your data is retained for the duration necessary to fulfill its intended purpose or as mandated by applicable laws. MRIPETCTSOURCE does not engage in the sale or trade of personally identifiable information to third parties without explicit consent, though we may share data with trusted third parties assisting in website design and functionality.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Should you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Parts Terms and Conditions

Thank you for considering doing business with MEDICALIMAGINGSOURCE.COM. Before using our services, please read these terms and conditions carefully. By using our services, you agree to these terms and conditions detailed below.

Orders

Prices quoted by MEDICALIMAGINGSOURCE.COM are in US Dollars and are subject to change without notice.

Orders placed with MEDICALIMAGINGSOURCE.COM will be considered an offer to purchase products subject to these terms and conditions. We reserve the right to accept or reject any orders at our discretion.

MEDICALIMAGINGSOURCE.COM will send the Customer an order confirmation once order is processed.

MEDICALIMAGINGSOURCE.COM reserves the right to cancel any order, in whole or in part, at any time before delivery for any reason without liability.

Minimum Order Policy

At MEDICALIMAGINGSOURCE.COM, we have a minimum order policy of $25.00. Please note that any shipping and handling charges incurred will not be counted towards the minimum order requirement.

Order Cancellation Policy

Custom-made products or blanket orders are non-cancellable once they have been placed. However, for all other orders, cancellation is possible as long as the product has not been selected for shipment.

Core Exchange Policy

It is required that an identical exchange product be returned to us within 10 days of the ship date. Failure to do so will result in an invoice for the core charge, which can be as much as 100% of the product price. Core exchange requirements are identified at the time and noted on all invoices.

Restock Policy

At MEDICALIMAGINGSOURCE.COM, we offer the option to restock products within 3 days from the date of product delivery to the original address, unless otherwise specified at the time of sale. However, please note that restock credit will not be issued for the following:

• Purchase Orders valued at less than $150 (USD), as shipping and handling charges do not apply in this case.
• Special orders, blanket orders, or custom-made products.
• OEM sealed products where the seal has been broken.

Please note that all restocks require the following:

• Notification to MEDICALIMAGINGSOURCE.COM of the intent to restock the part within 3 days of the product delivery date.
• A valid RMA number.

To notify MEDICALIMAGINGSOURCE.COM of your restock intent and obtain an RMA number, please contact our Customer Service staff at (877) 467-4738.

If the product is returned to MEDICALIMAGINGSOURCE.COM with a valid RMA number within 10 days of the notification of intent to restock the product and passes our Quality Assurance Inspection, the following restock credit will apply:

• Unopened products will receive a restock credit of 75%.
• Opened products that are unused and undamaged will receive a restock credit of 50%.

Please note that no credit will be issued for products returned to MEDICALIMAGINGSOURCE.COM after 15 days of the notification of intent to restock the product.

Warranty Policy

Please be advised that the MEDICALIMAGINGSOURCE.COM Warranty Policy applies to all New products and provides warranty against manufacturing defects for the manufacturer’s applicable term. As for Refurbished, Repaired, or Harvested products, the warranty period will be specified at the time of sale.

It is important to note that all Warranty Claims require the following:

• Notification to MEDICALIMAGINGSOURCE.COM of the warranty claim within the applicable warranty period.
• A valid RMA number requested within the applicable warranty period.
• The return of the product to MEDICALIMAGINGSOURCE.COM within 10 days of the issuance of the RMA.
• A technical validation performed by MEDICALIMAGINGSOURCE.COM once the product has been received.
• The purchase of a warranty replacement product.

To notify us of your warranty claim and obtain an RMA number, please contact our Customer Service staff at (877) 467-4738.

Please be aware that no credit will be issued for products returned to MEDICALIMAGINGSOURCE.COM after 15 days of the warranty claim notification. We appreciate your understanding of our warranty policy.

Warranty Limitations

Please note that Warranty adjustments will only be considered if a product fails or becomes inoperative within the published technical performance and is used under “normal intended usage.” The use of the product under “other than normal intended usage” shall void the warranty.

It is important to understand that the warranty does not apply to any loss, damage, failure, and/or malfunction related in any way to shipping, storage, accident, abuse, misuse, alteration, equipment malfunction, or breaking of any seals on the product. The obligation of MEDICALIMAGINGSOURCE.COM under this warranty is to repair or replace the defective products, or at its option, to issue credit or refund.

Please be advised that in no event shall MEDICALIMAGINGSOURCE.COM be liable for consequential or special damages. We encourage you to contact our Customer Service staff at (877) 467-4738 to discuss any warranty concerns or questions you may have.

Shipping Policy

Delivery dates are estimates and are not guaranteed. MEDICALIMAGINGSOURCE.COM will make every reasonable effort to deliver the products on time but will not be liable for any delay or failure to deliver.

MEDICALIMAGINGSOURCE.COM reserves the right to make partial shipments, and each shipment will be invoiced separately.

Risk of loss or damage to the products will pass to customer upon delivery.

All products shall be shipped with prepaid freight at customer’s expense, unless otherwise stated. Title and risk of loss shall pass to customer once part is in possession of courier or shipping company.

Return Shipping Address

In order to ensure proper handling, all products must be returned freight prepaid to MEDICALIMAGINGSOURCE.COM with a valid Return Merchandise Authorization (RMA) number, formatted as specified below:

MRIPETCTSOURCE LLC

ATTN: RMA#______

340 E. 1st Street #1680

Tustin, CA 92871

Delivery and Acceptance

This agreement outlines the responsibilities of the Customer regarding any damage, deficiency, or defect arising from such delivery. If any product sold or delivered by MEDICALIMAGINGSOURCE.COM is damaged during shipment, the Customer shall give MEDICALIMAGINGSOURCE.COM written notice of such damage within three (3) days of delivery. Failure to provide such notice within the specified timeframe shall constitute a waiver by the Customer of any claim against MEDICALIMAGINGSOURCE.COM for any deficiency or defect in said delivery or product, unless otherwise agreed by MEDICALIMAGINGSOURCE.COM.

The Customer acknowledges and agrees to inspect all products immediately upon delivery to verify: (a) the quantities described in the accompanying delivery ticket are the quantities delivered, and (b) there are no visible defects. The Customer further agrees to examine all delivery tickets and invoices upon receipt. In case the Customer requests MEDICALIMAGINGSOURCE.COM to deliver any product, and the Customer does not have a representative present at the time of delivery, the Customer authorizes MEDICALIMAGINGSOURCE.COM, or its designated carrier, to leave the product at the designated place of delivery. Upon delivery to the designated address, the Customer shall be fully responsible for the product.

Part Warranty

The MEDICALIMAGINGSOURCE.COM standard parts warranty policy governs the terms and conditions of warranty coverage for its products. This policy provides that the standard parts warranty period shall be 180 days from the date of shipment, unless otherwise noted. The warranty period is divided into two phases, with the first ninety 90 days comprising a full replacement warranty and the remaining 90 days prorated from the date of shipment.

The warranty coverage shall exclude certain parts, which are referred to as “Excluded Items.” The Excluded Items include Image Generation Nodes, DARC Modules, Gradient Amplifiers, Gradient Power Supplies, Gradient Processor Modules, RF Amplifiers, RF Interface Modules, MRI Coils, and consumable/supply items, such as brushes, collimator filters, film cassettes, phantoms, magnetic tapes, optical disks, table cushions, patient restraints, and holders. These “Excluded Items” shall be covered by a ninety (90) day full replacement warranty.

In addition, X-Ray Tubes and X-Ray Detectors shall also be excluded from the standard warranty and shall be subject to warranty on a sale-by-sale basis, as further described in the sales quotation and agreed upon through purchase order. To obtain warranty credit, the customer must notify MEDICALIMAGINGSOURCE.COM of a warranty claim in writing within the set warranty period, and the warranty part must be returned within ten (10) days of this notification.

The Exchange/Returns Survey must be completed with details describing the failure of the part(s). If the sale was on an exchange basis, the original exchange part must be returned. Failure to return warranty parts may result in additional billing at the discretion of MEDICALIMAGINGSOURCE.COM.

The MEDICALIMAGINGSOURCE.COM standard warranty shall not cover damage caused by misuse or abuse, fire, water, building collapse, power failure or fluctuations, vandalism, riot, air conditioning failure, or “acts of god” (i.e., tornado, hurricane, earthquake, etc.). Furthermore, if a part or product is not installed by MEDICALIMAGINGSOURCE.COM or covered by an MEDICALIMAGINGSOURCE.COM service agreement, any damage resulting from faulty installation or service, as determined in the sole discretion of MEDICALIMAGINGSOURCE.COM, or any other damage caused by actions contrary to the advice of MEDICALIMAGINGSOURCE.COM, shall not be covered by warranty. Failure to remit payment in a timely manner to MEDICALIMAGINGSOURCE.COM may void all warranties, at the discretion of MEDICALIMAGINGSOURCE.COM.

Parts Return, Return Credits, and Restocking Fees

The rates for the return of parts shall be as follows, subject to the sole discretion of MEDICALIMAGINGSOURCE.COM as to whether the part has been returned in the same condition as it was sent. If the part is found to be defective or tampered with, no return credit will be applied. The restocking rates shall vary and be based on the following conditions:

For unopened parts, which means that the seal or the part(s) seal has not been broken:

• Returned within 5 business days: 85% return credit (15% restocking fee);
• Returned between 11 to 21 days: 80% return credit (20% restocking fee).

For opened parts, which means that the MEDICALIMAGINGSOURCE.COM seal or the part(s) seal has been broken:

• Returned within 5 business days: 80% return credit (20% restocking fee);
• Returned between 11 to 21 days: 75% return credit (25% restocking fee).

Any parts returned within 21-45 days shall qualify for a 50% return credit (50% restocking fee). Parts returned after 45 days shall not qualify for return credit.

DOA Parts

In accordance with MEDICALIMAGINGSOURCE.COM policies, any parts deemed Dead on Arrival (DOA) must be reported within three (3) days of the receipt of said part(s). If damage occurs during shipping, it is the responsibility of the recipient to note the damage on the delivery ticket. Furthermore, the aforementioned part must be received at MEDICALIMAGINGSOURCE.COM within 5 business days of the receipt date, or sooner if explicitly requested. The reference numbers, including the waybill and invoice/packing list, must be clearly labeled on the box or included within the shipment. Any tampering or alteration of the part(s) will render them ineligible for credit. To be eligible for full credit, the Exchange/Returns Survey must be completed and provide details regarding the failure of the part(s).

Exchange Parts

In the event the transaction with MEDICALIMAGINGSOURCE.COM was conducted on an exchange basis, a comparable exchange part is required. In order for the exchange part to be considered “comparable,” it must be complete and must match the same part number, unless a representative of MEDICALIMAGINGSOURCE.COM has provided approval for an alternative arrangement. All exchange parts are subject to review, and additional billing may be necessary for parts that do not meet the established criteria. The exchange part must be delivered to MEDICALIMAGINGSOURCE.COM within a period of 30 days, after which an outright price will be invoiced or charged. Unless specified otherwise, the outright price is calculated as the OEM outright list price plus 20%, and is charged in addition to the exchange price.

Returns Procedure

All exchanges and returns must be sent to the designated address listed above. Proper packaging and insurance are mandatory for all returns. The customer shall bear all the costs of shipping and insurance except for DOA parts. The customer shall be responsible for filing any insurance claims arising from damaged return or exchange parts during shipping. Failure to insure the parts during shipping may result in the forfeiture of warranty credit or replacements. Additional charges may apply for the return of special crates or packages to the designated address.

Credits

In accordance with our policies, it is hereby stated that all credits received will be applied to the customer’s account, unless otherwise specified by the customer. In the event that an unpaid balance exists on the customer’s account, any credits received will be applied as payment towards the outstanding balance. Failure to comply with the aforementioned conditions may result in the non-issuance or delay of credit.

Billing

The Customer shall provide a Purchase Order (PO), and pay the full amount of each invoice in advance of sale, unless otherwise notified in writing of payment terms by MEDICALIMAGINGSOURCE.COM. Customer agrees to pay a service charge on the outstanding balance for which payment has not been received according to terms stated. The service charge shall be one and one-half percent (1.5%) per month of the Customer’s outstanding past due balance after deducting current payments and credits. Such service charges shall become part of the Customer’s outstanding balance.

The Customer warrants that it will use all goods purchased and rented under this account for business purposes and that the Customer is not a consumer as defined by all applicable federal or state usury law. However, if the Customer is a consumer, the interest rate is automatically reduced to the highest rate allowed by applicable law. Additional billing invoices will be issued if an exchange, DOA, or otherwise returnable part is not received per agreed upon terms and at the discretion of MEDICALIMAGINGSOURCE.COM. MEDICALIMAGINGSOURCE.COM reserves the right to charge any credit card on file to fulfill payment of any past due billing invoices. At least one notification will be sent before any credit card is charged.

Ownership of Part

The title of any part sold hereunder shall remain with MEDICALIMAGINGSOURCE.COM until full payment has been received.

Warranty Disclaimer

MEDICALIMAGINGSOURCE.COM does not provide any warranties unless they are explicitly mentioned in this document. MEDICALIMAGINGSOURCE.COM denies all warranties, both express and implied, such as warranties of merchantability and fitness for a specific purpose.

Limitation of Liability

MEDICALIMAGINGSOURCE.COM will not be held responsible for any special, incidental, consequential, punitive, or exemplary damages, even if MEDICALIMAGINGSOURCE.COM was made aware of the possibility of such damages.

Indemnification:

You, the Customer, agrees to indemnify and hold MEDICALIMAGINGSOURCE.COM harmless from any claims, damages, expenses, or liabilities arising out of your use of our products or services.

Governing Law and Jurisdiction:

These terms and conditions will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. Any dispute arising out of or related to these terms and conditions will be resolved exclusively in the state or federal courts located in Orange County, CA and you consent to the personal jurisdiction of such courts.

Site Content:

The information provided by MRIPETCTSOURCE (“we,” “us,” or “our”) on https://www.medicalimagingsource.com (the “Site”) is for general informational purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, fitness or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

Troubleshooting Guides

Please read the following terms and conditions carefully before using the troubleshooting guides provided by MEDICALIMAGINGSOURCE.COM (“the Company”). By accessing or utilizing these guides, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions stated herein.

Trade Secrets and Confidential Information

The troubleshooting guide contains trade secrets and confidential information that are the proprietary assets of MEDICALIMAGINGSOURCE.COM. These trade secrets may include but are not limited to technical procedures, proprietary methodologies, and confidential data. You agree not to disclose, reproduce, distribute, or otherwise publish any part of the troubleshooting guide that could reveal these trade secrets without prior written consent from MEDICALIMAGINGSOURCE.COM.

Use of Troubleshooting Guides

The troubleshooting guides provided by MEDICALIMAGINGSOURCE.COM are intended for informational purposes only and are not a substitute for professional advice. These guides may include general instructions and recommendations to assist users in resolving issues with their products. However, it is important to note that performing any procedures mentioned in these guides should only be undertaken by trained field service engineers. The Company strongly advises against any unauthorized attempts to repair or modify the products.

Limitation of Liability

By purchasing our product, you agree to release MEDICALIMAGINGSOURCE.COM from all liability, whether direct or indirect, arising from the use or misuse of the troubleshooting guides. MEDICALIMAGINGSOURCE.COM shall not be held responsible for any damages, losses, or injuries incurred as a result of following the instructions provided in the guides, including but not limited to:

1. Any damage caused to the product or its components during the troubleshooting process.
2. Any personal injury or harm caused to the user or any third party during the troubleshooting process.
3. Any loss of data, loss of revenue, or any other consequential or incidental damages arising from the use of the troubleshooting guides.

Professional Advice

The troubleshooting guides provided by MEDICALIMAGINGSOURCE.COM are not intended to replace professional advice. If you have any doubts or concerns regarding the repair or maintenance of your product, it is strongly recommended that you seek assistance from a qualified and trained field service engineer or contact technical support channels.

Copyright Ownership

The troubleshooting guide, including all its contents, diagrams, illustrations, and accompanying materials, is protected by copyright laws and international treaties. MEDICALIMAGINGSOURCE.COM retains all copyrights and intellectual property rights associated with the troubleshooting guide.

Copyright Infringement

Any unauthorized use, reproduction, distribution, or publication of the troubleshooting guide, in whole or in part, that violates MEDICALIMAGINGSOURCE.COM’s copyright and trade secret rights constitutes copyright infringement. If copyright infringement occurs, you agree to pay MEDICALIMAGINGSOURCE.COM a sum of $25,000 for each incident of infringement, as well as any additional costs incurred by the Company, including legal fees.

Indemnification

By using the troubleshooting guides and purchasing our product, you agree to indemnify and hold MEDICALIMAGINGSOURCE.COM, its employees, agents, and affiliates harmless from any claims, demands, losses, liabilities, and expenses, including legal fees, that may arise from your use or misuse of the guides or any violation of these terms and conditions.

By using the troubleshooting guides provided by MEDICALIMAGINGSOURCE.COM and purchasing our product, you acknowledge that you have read, understood, and agreed to all the terms and conditions stated above. If you do not agree with these terms, please refrain from using the guides or purchasing the product.

Modification of Terms

MEDICALIMAGINGSOURCE.COM reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically to ensure compliance with the most recent version.

Party Agreement:

These terms and conditions, together with any other documents expressly incorporated by reference, constitute the entire agreement between you and MEDICALIMAGINGSOURCE.COM with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms and Conditions Agreement

If the Customer does not pay as agreed in this agreement and MEDICALIMAGINGSOURCE.COM takes legal action to collect the account, the Customer will be responsible for all costs incurred by MEDICALIMAGINGSOURCE.COM, including attorney’s fees, court costs, expert witness fees, sheriff’s fees, special process server fees, and bond costs. The Customer gives MEDICALIMAGINGSOURCE.COM a security interest in all existing or future accounts receivable, equipment, and inventory to secure any debt owed to MEDICALIMAGINGSOURCE.COM. This is the complete agreement between the parties and no oral representation or agreement can modify this Agreement. These terms are effective as of the revision date and may be changed without prior notice.

If you have any questions about these terms and conditions, please contact us.

Media Licensing Terms and Conditions

This is a licensing agreement between you and MRIPETCTSOURCE that outlines the terms under which you may utilize images, videos, illustrations, and other media assets (“content”) provided by MRIPETCTSOURCE. By downloading or accessing any content from MRIPETCTSOURCE, you agree to comply with these terms and conditions. The following provisions govern the use of copyrighted material created by MRIPETCTSOURCE, referred to as the “Content Owner.” Any individual, business, or organization wishing to utilize this content will be referred to as the “User.” These terms apply to all photographs, still images, video clips, motion pictures, and design assets available on this website and on the official MRIPETCTSOURCE YouTube channels.

We offer rights-managed licenses to a select group of creators, healthcare professionals, and other qualified partners. These licenses are tailored to specific usage criteria, including purpose, medium, duration, distribution volume, placement, content size, region, and any other restrictions as outlined on our website or in your order confirmation or invoice. Our licenses are generally non-exclusive, meaning—unless specified otherwise on our site, in your invoice, sales order, or through a separate agreement—you are not granted exclusive rights. We reserve the right to license the same content to other qualified clients.

By accessing, downloading, or using any media provided by the copyright owner, the user agrees to comply fully with these terms and conditions. These terms are governed by and interpreted under the laws of the United States.

1. Licensing and Attribution Requirements

a. A license must be secured for all media prior to any form of publication to prevent copyright infringement. MRIPETCTSOURCE provides rights-managed licensing, which is restricted to the specific usage, medium, duration, print quantity, placement, content size, geographical area, and any additional limitations outlined with the content on the MRIPETCTSOURCE website (or through any other distribution method) or detailed in an order confirmation or invoice. The license is non-exclusive, meaning that, unless otherwise specified on the website, in your invoice, sales order, or separate agreement, you do not possess exclusive rights to the content. MRIPETCTSOURCE retains the right to license the same content to other users.

b. Proper attribution must be given in a prominent and clear manner, including the copyright owner’s name and work title in the following formats:

i. Photo and Design Credit: For commercial applications, you are not obligated to provide a photo credit. However, if you are using images for editorial purposes, it is necessary to include a credit either next to the image or in the production credits. The credit should follow this format or as otherwise specified in the accompanying caption information from MRIPETCTSOURCE: “[Photographer Name]/[Collection Name] courtesy of MRIPETCTSOURCE.”

Example: “Image Credit: Jane Doe courtesy of MRIPETCTSOURCE”

ii. Video Credit: When using licensed video content in an audiovisual production where credits are given to other licensed material providers, you must provide a credit of comparable prominence and placement. The credit should be formatted as follows, or as otherwise indicated in the caption information from MRIPETCTSOURCE: “Video provided by [Artist Name]/[Collection Name] courtesy of MRIPETCTSOURCE.”

Example: “Video Provided by John Doe courtesy of MRIPETCTSOURCE“

c. MRIPETCTSOURCE Name and Official Logo Use: You are permitted to use the name of MRIPETCTSOURCE and/or its content providers for the purpose of attribution; however, any other use of their names, logos, or trademarks requires prior written approval.

For the purposes of this agreement, the term “use” encompasses the actions of copying, reproducing, modifying, editing, synchronizing, performing, displaying, broadcasting, publishing, or otherwise utilizing the content. We encourage you to review the Restricted Uses section below for any applicable exceptions.

2. Approved Outlets for Publication

a. Users are required to submit all intended outlets for content use prior to publication for approval. Once an outlet is approved, it does not require subsequent approvals for each use; the initial approval remains valid unless otherwise specified. A list of all approved outlets will be accessible within the user account profile on the MRIPETCTSOURCE website (medicalimagingsource.com). This process is important because we utilize digital rights management (DRM) to help prevent inadvertent copyright strikes by our systems or flagging by our automated monitoring tools.

b. Publication outside approved outlets is prohibited unless written consent is provided, constituting a violation of intellectual property rights.

c. The copyright owner reserves the right to change or update the list of approved outlets at their discretion. Notices regarding any changes will be provided with adequate time, and the copyright owner will act in good faith throughout this process.

3. Specific Purpose and Time-Limited Usage

Permission for use is granted solely for the specific purpose and duration outlined in the licensing agreement. Usage is limited to the agreed-upon term as specified in the license. All other uses, including any use beyond the authorized time frame, are strictly prohibited without additional written authorization.

4. Attribution Requirements for Social Media Content

For use on instagram, tiktok, facebook and other social media platforms, attribution must tag/include “@MRIPETCTSOURCE All rights reserved” in the description of the post or be prominently displayed as a watermark on the media. The user acknowledges that failure to provide proper attribution may constitute a violation of the copyright owner’s intellectual property rights.

5. Restrictions on Use of Content

a. Prohibited Unlawful Use: You may not use content in a way that is illegal, defamatory, or offensive, including uses that promote violence, hatred, or violate regulations (including any restrictions from sports leagues or governing bodies for sports-related content) or relevant industry standards.

b. Editorial Content Modification Limitations: Content designated as “editorial” or “for editorial use” may be cropped or adjusted for technical improvements, as long as such edits don’t alter the original integrity or intent of the content. Alterations beyond this are not permitted.

c. Accurate Authorship Representation: You may not claim to be the original creator of work that is primarily made up of licensed content. For example, you cannot create derivative artwork primarily based on licensed content and attribute authorship to yourself.

d. Sensitive Use Disclosure Requirement: When using content that involves models or property in a context that might be deemed controversial or unflattering (for instance, topics like health conditions), you must include a disclaimer: (1) that the content is for illustrative purposes only, and (2) that any individuals shown in media are models. For example, you could add, “Stock photo. Posed by model.” Content marked “editorial” or “for editorial use” that is used in an objective manner does not require such a disclaimer.

e. No Standalone File Distribution: Content may not be used in any manner that allows others to download, separate, or redistribute it as an independent file (meaning as a standalone file separate from your project or final product).

f. Commercial Use of Editorial Content: Unless expressly permitted in a licensing confirmation, invoice, or agreement, content marked “editorial” or “for editorial use” may not be used for commercial, promotional, endorsement, gambling, advertising, or merchandising purposes. This type of content does not have model or property releases and is intended mainly for journalistic purposes, such as news reporting or commentary on events and topics of public interest. Additionally, any commercial use of “editorial” content requires you to obtain necessary permissions from relevant third parties, such as individuals depicted or event organizers.

g. No Use for Customized Products: Content may not be used in “on-demand” products (such as items personalized by users, including postcards, t-shirts, mugs, calendars, etc.), without explicit authorization from MRIPETCTSOURCE. This also includes selling products on custom design websites or marketplaces like zazzle.com, cafepress.com, or etsy.com.

h. No Use in Digital Templates: Unless explicitly authorized, you may not incorporate content into digital templates intended for resale or distribution, including templates for websites, business cards, electronic greetings, or brochures.

i. No Use in Trademarks or Logos: Content cannot be used as a distinguishing feature in trademarks, logos, brand names, or service marks unless expressly authorized. Additionally, you may not register the content or similar images as a trademark, nor use it to restrict third-party usage, including by MRIPETCTSOURCE, our customers, or the copyright holder.

j. No Use for AI, Machine Learning, or Biometric Technologies: Content, including associated metadata, may not be used for machine learning, artificial intelligence, or biometric identification purposes unless explicitly authorized. MRIPETCTSOURCE does not guarantee consent for such applications, even if the content is model-released.

k. No Exploitation of Metadata: You may not use the caption information, keywords, or metadata associated with the content separately from the content itself, nor can you permit third parties to access or use such metadata.

L. No Use in NFTs or Digital Assets: Without explicit authorization, content marked “editorial” or “for editorial use,” as well as rights-ready video content, cannot be used in connection with digital assets intended for sale or distribution, such as non-fungible tokens (NFTs).

6. Prohibition on Modification and Alteration

Users are prohibited from modifying, altering, or adapting any copyrighted material without prior written consent. This restriction includes but is not limited to alterations, cropping, or any unauthorized modifications. Additionally, altering metadata or any digital rights management (DRM) information is strictly forbidden.

7. Restrictions on Defamatory or Misrepresentative Use

The user may not use the copyrighted material in a way that defames, misrepresents, or harms the reputation of the copyright owner.

8. Compliance with U.S. Laws and Regulations

The user is responsible for ensuring that use of the copyrighted material complies with all applicable laws and regulations of the United States.

9. Indemnification

a. You agree to defend, indemnify, and hold harmless MRIPETCTSOURCE, along with its parent companies, subsidiaries, affiliates, and content suppliers, as well as their respective officers, directors, and employees, from all damages, liabilities, and expenses (including reasonable legal costs and attorney fees) arising from or in connection with: (i) your use of any content beyond the scope of this agreement; (ii) any breach or alleged breach by you (or anyone acting on your behalf) of any terms of this or any other agreement with MRIPETCTSOURCE; and (iii) your failure to secure any necessary releases for your use of the content.

b. MRIPETCTSOURCE agrees, subject to the terms of this Section, to defend, indemnify, and hold harmless you, along with your corporate parent, subsidiaries, affiliates, and each of your respective officers, directors, and employees, from all damages, liabilities, and expenses (including reasonable legal costs and attorney fees) arising out of or in connection with any breach or alleged breach by MRIPETCTSOURCE of its warranties as outlined in this Agreement. This indemnification does not apply to the extent that any damages, costs, or losses result from modifications you make to the content or from the context in which you use the content. Additionally, this indemnification does not apply to your continued use of the content after notice from MRIPETCTSOURCE, or upon your knowledge, that the content may be subject to a claim of infringement of a third party’s rights.

c. If a party intends to seek indemnification, it must provide prompt written notice to the other party regarding the claim. The party providing indemnification (the indemnifying party) may take charge of managing, settling, or defending against the claim or lawsuit. The party receiving indemnification (the indemnified party) agrees to assist as reasonably needed upon request from the indemnifying party. The indemnifying party will not be responsible for any legal costs, including attorney fees or other expenses, that were incurred before the indemnified party provided notice of the claim for indemnification.

d. MRIPETCTSOURCE AND ITS LICENSORS SHALL NOT BE RESPONSIBLE TO YOU OR ANY OTHER PARTY FOR ANY LOST PROFITS OR FOR PUNITIVE, SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR OTHER SIMILAR DAMAGES, COSTS, OR LOSSES THAT MAY ARISE FROM THIS AGREEMENT, EVEN IF MRIPETCTSOURCE OR ITS LICENSORS WERE MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES, COSTS, OR LOSSES. CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIABILITY.

10. Amendments to Terms and Conditions

a. The copyright owner may amend these terms and conditions at any time. The user agrees to comply with the most current terms.

11. Governing Law and Dispute Resolution

These terms are governed by U.S. federal and state laws, and the User agrees that any court proceedings arising from any misuse or copyright infringement related to the media shall be conducted in the state courts of Orange County, California, or in the federal courts located in Santa Ana, California, within the Central District of California. By using the media, the User consents to the jurisdiction of these courts and waives any objections to the convenience or propriety of such venue.

12. Revocation of Permission

The copyright owner reserves the right to revoke usage permission at any time should the user violate these terms.

13. Restrictions on Implying Endorsement

The user shall not imply endorsement, sponsorship, or partnership with the copyright owner without express written consent.

14. Respect for Moral Rights

The user must not infringe on the moral rights of the copyright owner, including attribution rights and work integrity.

15. Non-Competitive Use Clause

Users may not use the media in a manner that competes with the copyright owner’s business interests.

16. Use Consistent with Public Morality

The user agrees not to use the media in any illegal, unethical, or immoral manner.

17. Additional Terms and Conditions

The user must comply with any additional terms as specified by the copyright owner.

18. Notification of Intellectual Property Infringement

The user must notify the copyright owner of any known or suspected copyright infringement.

19. Discontinuation of Use Upon Request

The user agrees to immediately stop using the copyrighted material if requested by the copyright owner.

20. Acknowledgment of Intellectual Property Protection

The user acknowledges that all media are protected under U.S. intellectual property laws, including copyright, trademark, and patent law.

21. Responsibility for Third-Party Licenses

The user is responsible for obtaining licenses from any third parties with relevant rights.

22. Exceptions for Educational Use

Non-commercial educational use Non-commercial educational use is permitted under the following conditions:

• The material may only be used in accredited institutions or classroom settings by accredited educators for not-for-profit purposes.
• The material must not be displayed online; however, it may be used in a remote learning environment to supplement learning materials.
• Platforms such as YouTube, Instagram, TikTok, or any other social media sites do not qualify for educational use under U.S. copyright law. Specifically, Section 110(1) of the U.S. Copyright Act allows for the performance or display of copyrighted works in the course of face-to-face teaching activities but does not extend to online platforms intended for broader public access.
• Adherence to U.S. fair use principles must be maintained.
• Proper attribution must be provided in the following format: “©MRIPETCTSOURCE (Year Published). All rights reserved.”

23. Legal Remedies for Infringement

The copyright owner reserves the right to pursue any available legal remedies for any infringement or violation of its intellectual property rights, including seeking injunctive relief, damages, and attorney’s fees.

24. Indemnification for Legal Fees and Costs

The user agrees to pay all legal fees, expenses, and costs incurred by the copyright owner in enforcing its intellectual property rights, including any fees or costs associated with obtaining injunctive relief or pursuing litigation to protect its rights. The user further agrees to indemnify and hold harmless the copyright owner for any such fees, expenses, or costs incurred as a result of the user’s use of the copyrighted material.

25. Acknowledgment of Copyright Ownership

The user acknowledges that the copyright owner retains all rights, title, and interest in and to the copyrighted material, and that no ownership or other rights are transferred to the user by virtue of the permission granted hereunder.

26. Notice of Copyright Infringement and Takedown Requests

The user acknowledges that the copyright owner actively monitors for unauthorized use of its materials. In cases of suspected copyright infringement, the user agrees to cooperate fully with any takedown requests and notices issued by the copyright owner or its agents. This includes, but is not limited to, promptly removing the media from any online or offline channels where unauthorized use has occurred.

27. Prohibition of Redistribution and Sub-Licensing

The user may not redistribute, share, or sub-license the copyrighted material to any third party without prior written consent from the copyright owner. This includes direct sharing, posting on file-sharing sites, or distributing through other means, whether digital or physical.

28. Monitoring and Compliance Audits

The copyright owner may request information regarding the user’s use of the material to confirm compliance with these terms. The user agrees to cooperate by providing any reasonable information or access needed to verify adherence to the terms and conditions.

29. Limitation of Liability for Infringement Penalties

The user acknowledges that any unauthorized use of copyrighted material may result in significant statutory and punitive damages under U.S. copyright law. The user assumes full responsibility for any penalties, fines, or damages that arise from copyright infringement and agrees that the copyright owner is entitled to pursue the maximum legal remedies available, including damages, attorney fees, and court costs.

30. Public Notice of Infringement Consequences

The user acknowledges that any infringement, such as improper attribution or unauthorized use, may result in actions by the copyright owner to address non-compliance. This may include requesting the removal of the content from relevant online platforms, notifying business partners, or engaging social media channels to resolve the matter in line with the agreed terms.

31. Rights Reserved

MRIPETCTSOURCE and the respective copyright owners retain all rights to the media and reserve the right to refuse issuance or renewal of a license for any reason, including but not limited to breaches of the terms set forth above or those in the agreed-upon licensing terms. Any exceptions to these terms must be documented in writing and signed by both parties to be valid.

32. General Terms

a. Assignment: This agreement is exclusive to you and cannot be transferred without prior written consent from MRIPETCTSOURCE. MRIPETCTSOURCE may, however, assign this agreement to a related entity or successor without notice, as long as that entity agrees to be bound by these terms.

b. Audit Rights: Upon reasonable notice, you agree to provide MRIPETCTSOURCE with sample copies of projects or end uses featuring the licensed materials. This includes access to any restricted websites or platforms where the content is displayed. Additionally, MRIPETCTSOURCE, at its discretion and upon notice, may conduct an audit of your records related to this agreement through its own staff or a third-party auditor to ensure compliance. If the audit reveals an underpayment exceeding five percent (5%) of what is due, you agree to cover the audit costs in addition to any outstanding payments.

c. Digital Storage: You are required to retain any copyright symbols, MRIPETCTSOURCE’s name, content identifiers, and embedded metadata in the electronic files of the licensed materials, while ensuring secure storage to prevent unauthorized access or use. A single backup copy of the content is permitted for archival purposes.

d. Governing Law and Arbitration: This agreement is governed by the laws of the State of California, U.S.A., excluding its conflict of laws rules. Any disputes arising under this agreement shall be resolved through binding arbitration, conducted in English by a single arbitrator selected according to standard procedures for arbitrator selection. The arbitration will take place in the jurisdiction closest to MRIPETCTSOURCE’s primary location in Orange County, California. The arbitrator’s decision will be final and enforceable by any court with appropriate authority. The prevailing party may recover reasonable legal fees and costs related to the claims. Notwithstanding the above, MRIPETCTSOURCE reserves the right to seek court intervention as necessary to protect its intellectual property rights.

e. Independence of Terms: If any provision of this agreement is found to be invalid or unenforceable, the remaining terms will remain in effect. Invalid provisions will be modified only as needed to make them enforceable.

f. Waiver: No term or condition of this agreement may be waived, except through an express written waiver by either party.

g. Entire Agreement: No changes or additions to this agreement are permitted unless confirmed in writing and mutually agreed upon. In the event of a conflict between this agreement and any terms on a purchase order you provide, this agreement will control.

h. Taxes: You are responsible for any applicable taxes or duties resulting from this license or your use of the licensed content.

i. Late Payments: Any overdue balance will incur a monthly service charge of 1.5%, or the highest rate allowed by law, until full payment is made.

j. Licensing Entity: The licensing entity under this agreement is determined by your billing address as outlined by MRIPETCTSOURCE’s policy.

33. Good Faith Commitment

At MRIPETCTSOURCE, we are dedicated to conducting all our business dealings with the highest standards of integrity and professionalism. We believe that fostering a transparent and trustworthy relationship with all our users is essential to our mutual success. Our commitment to good faith interactions ensures that you can rely on us for clear communication, ethical practices, and a collaborative experience. Together, we aim to build lasting partnerships that are grounded in respect and honesty.

By downloading or using any media provided, the User confirms that they have read and understood these terms and agree to comply with all conditions. The User also acknowledges that any violation of these terms may result in legal action under U.S. law.

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